Training
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Are people feeling upset, angry or aggressive towards your staff or your work?
Our workshops ‘Safe and Sound’ and 'Courageous Conversations' enable people in your oranisation to communicate better when faced with aggression or conflict. Both workshops provide a foundation of knowledge and skills to recognise, minimise and avoid potentially harmful situations and behaviour.
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Both programmes help participants to consider their mental and physical safety.
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NEW! Safe and Sound Tool Box Talk
Stay calm, stay confident — and stay safe. Our Safe and Sound Tool Box Talk is a powerful 30-minute film that gives you the practical tools to handle conflict effectively. Whether you’re working with the public, supporting volunteers, or juggling a busy schedule, this quick and engaging training distils over 30 years of real-world experience into clear, actionable steps. You’ll learn how to calm angry situations, spot the early signs of trouble, and make wise decisions to protect yourself and others. In just half an hour, you’ll gain the confidence to manage difficult conversations, defuse tension, and leave challenging situations safely — all while protecting your wellbeing and peace of mind.
Our 'Mediation for Managers programme' is designed for any manager who is dealing with issues around workplace conflict. We have many years of successful experience in supporting people from a wide range of backgrounds and professions and will share this to help you improve your worksplace relationships.
Our workshops have been developed for remote delivery – ensuring efficiency and value for money. In-person delivery can be arranged to meet client needs.